Website Terms and Conditions
Last updated: 16 October 2025
1. OVERVIEW
A. Welcome to https://www.katealexander.studio (the Website).
B. Kate Alexander β ABN 31 337 315 095 (The Unfolding Space) provides an opportunity for you to browse and purchase digital artwork, downloadable files, and associated licences (the Products).
C. Access to and use of the Website and Products is provided subject to these Terms (the Terms).
D. Please read these Terms carefully. By using or accessing the Website, you agree to be bound by these Terms. If you do not agree, you must cease using the Website immediately.
2. ACCEPTANCE OF THE TERMS
Your continued use of the Website constitutes acceptance of these Terms. You may also be asked to click to accept these Terms during checkout or account creation.
3. REGISTRATION
(a) You may purchase as a guest or create an account. If you create an account, you may be asked for:
i. Email address
ii. Name and billing address
iii. Telephone number (optional)
iv. Password
(b) You warrant that all information you provide is accurate and up to date.
(c) You are responsible for maintaining the confidentiality of your login. Unauthorised use must be reported to support@katealexander.studio.
(d) You must be legally capable of entering into a binding contract and not barred from receiving services under applicable laws.
4. PERMITTED USE
(a) You agree to use the Website and Products only for lawful purposes and in accordance with these Terms.
(b) Automated or malicious access, scraping, or security testing is prohibited.
(c) We may suspend or terminate access for any breach of these Terms.
5. PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy (available on the Website).
6. PURCHASES, PRICES & PAYMENTS
(a) Prices are shown in AUD and may include GST for Australian customers where applicable (see your checkout/receipt).
(b) By purchasing a Product, you agree to pay the listed price (the Purchase Price).
(c) Payments are processed by third-party gateways (e.g., Stripe, PayPal) and our fulfilment platform SendOwl. You agree to their terms and privacy policies.
(d) Upon successful payment, you will receive a confirmation email with download access and/or instructions for accessing your digital files and any applicable licence documentation.
7. REFUNDS & AUSTRALIAN CONSUMER LAW (ACL)
(a) Products are digital downloads and are deemed used once accessed or downloaded. We do not offer refunds for change of mind.
(b) Your rights under the Australian Consumer Law (ACL) remain. If a digital Product has a major failure, you are entitled to a refund or replacement; for minor failures, we will repair, replace, or re-supply (e.g., corrected files).
(c) If you experience download issues or file corruption, contact support@katealexander.studio within 14 days with your order number so we can help re-supply access.
(d) To assess ACL claims, we may request reasonable details (order number, description, screenshots).
(e) Nothing in these Terms limits your rights under the ACL.
8. MODIFICATIONS & AVAILABILITY
(a) Prices may change without notice prior to purchase.
(b) We may modify or discontinue any Product or feature at any time. If a paid Product becomes unavailable prior to download access being provided, we will refund you.
9. DELIVERY OF DIGITAL PRODUCTS (NO PHYSICAL GOODS)
(a) Products are provided digitally via SendOwl or other secure delivery mechanisms. No physical goods are shipped.
(b) After purchase, you will receive download links and/or instructions by email and/or via your SendOwl order page and/or Website account (if applicable).
(c) Download windows and attempt limits may apply; please download and securely store your files promptly. We recommend backing up files to your own device/cloud.
(d) If links expire or you cannot access your files within a reasonable period, contact support@katealexander.studio.
10. LICENSING: STANDARD vs EXTENDED
10.1 Standard Licence (default)
Unless otherwise stated, purchases grant you a non-exclusive, non-transferable licence for personal use only, including:
β’ Printing for personal display (home/office) and gifting printed items to friends/family.
β’ Personal stationery/cards/wrapping.
β’ Personal blogs and social media (credit appreciated: @katealexanderstudio).
Not permitted under the Standard Licence:
β’ Selling items that use the artwork (e.g., prints, apparel, mugs).
β’ Uploading or sharing the original digital files or providing access that allows others to extract or reuse the artwork.
β’ Using the artwork in logos/trademarks.
β’ Use in machine learning/AI training, datasets, or similar processes.
β’ Any use that allows third parties to access, extract, or redistribute the artwork files.
Note: Personal gifts must be printed outputs only. Sharing digital files with anyone (including gift recipients) is not permitted.
10.2 Extended Licence (commercial use)
(a) If you wish to use a design commercially (e.g., to sell products featuring the design), you must purchase an Extended Licence for each design.
(b) To request: email support@katealexander.studio with the design name. Weβll provide a link to purchase.
(c) Extended Licence terms (summary):
β’ Permitted: manufacturing/selling physical end products that incorporate the design; use in your own branded products (non-logo).
β’ Not permitted: reselling or sharing original files; selling digital downloads/clip-art; POD listings that supply the source file; uses that allow extraction (e.g., posting large, flat, unwatermarked files).
β’ One licence per design used commercially (per brand/entity).
β’ Where provided, βno-signatureβ files may be used solely under the Extended Licence.
β’ Credit appreciated but not required (tag @katealexanderstudio).
(d) If you need broader rights (e.g., sublicensing, agency/multi-brand use, very high-volume production), contact us for a custom licence.
Licence details also provided here: katealexander.studio/licence-terms
11. LIMITED DIGITAL EDITIONS (LEDA) & EDITION KEYS
(a) Certain designs are offered as Limited Digital Editions (e.g., limited run, typically 250). When sold out, they are removed from sale although may remain for display / portfolio purposes on the site.
(b) Limited editions include a Certificate of Authenticity (COA) and a unique Edition Key. You may receive Canva links and instructions (see the Read Me page) to add your key before printing.
(c) Limited editions are Standard Licence only (no Extended Licence) to preserve scarcity.
(d) You must not remove/alter signatures on Limited Digital Edition designs.
(e) Edition Keys are personal to you.
12. βREAD MEβ DOCUMENT & GUIDES
(a) We provide a central Read Me resource with tips for printing, framing, colour management and how to add Edition Keys via Canva.
(b) These materials are guidance only; outcomes vary by printer, inks, papers, and settings. Please test before large runs.
(c) Third-party links/tools (e.g., Canva, printers) are subject to their own terms.
Read-Me Support resource located here: katealexander.studio/read-me
13. INTELLECTUAL PROPERTY
(a) The Website, Products, and all associated content are protected by copyright and other intellectual property rights.
(b) Unless expressly permitted by your licence, you must not reproduce, distribute, modify, adapt, publicly display, or create derivative works from our content.
(c) No ownership of intellectual property is transferred to you by purchasing a licence.
(d) Data/AI restriction: You must not use the artwork or any Product to train, fine-tune, or improve any AI or machine learning systems, or develop derivative datasets.
14. USER-GENERATED CONTENT (UGC) & SHARING
(a) We love seeing your framed prints and styling. If you tag @katealexanderstudio and/or use #KateAlexanderStudio, you grant us a non-exclusive, royalty-free licence to repost your image (with credit) on our Website, email, or social media.
(b) You may withdraw permission at any time by emailing support@katealexander.studio with a link to the post; weβll remove future uses where reasonably practicable.
15. THIRD-PARTY SERVICES
We use trusted third parties to operate the store, payments, and fulfilment (including SendOwl, Stripe, PayPal, and design/printing tools like Canva). Your use of those services may be subject to their own terms and privacy policies. We are not responsible for third-party outages or changes, but weβll take reasonable steps to assist you if they impact access to your purchases.
16. GENERAL DISCLAIMER
(a) We will make reasonable efforts to depict colours and details accurately, but actual colours may vary due to screens, printers, inks, papers, and settings.
(b) The Website and Products are provided βas isβ and βas available.β
(c) To the maximum extent permitted by law, we exclude all warranties not expressly stated in these Terms, except those which cannot be excluded under the ACL.
17. LIMITATION OF LIABILITY
(a) To the maximum extent permitted by law, our total aggregate liability arising from or in connection with these Terms or a Product is limited to the Purchase Price you paid for that Product, or resupply of the Product.
(b) We are not liable for indirect or consequential losses, loss of profit, loss of data, or loss of business opportunity.
18. TERMINATION
(a) We may suspend or terminate your access to the Website or Products if you breach these Terms.
(b) You may cease using the Website at any time.
(c) Clauses that by their nature should survive termination shall survive (including IP, licences already granted, disclaimers, limitations of liability, and governing law).
19. INDEMNITY
You agree to indemnify us from losses arising from your breach of these Terms, unlawful use of the Website or Products, or infringement of third-party rights.
20. DISPUTE RESOLUTION
(a) If a dispute arises, either party may give written notice setting out the nature of the dispute and desired outcome.
(b) The parties will attempt in good faith to resolve the dispute within 28 days. If unresolved, the parties may agree to mediation in New South Wales, Australia with costs shared equally.
(c) Nothing restricts either party from seeking urgent interlocutory relief.
21. VENUE & JURISDICTION
These Terms are governed by the laws of New South Wales, Australia. You submit to the exclusive jurisdiction of the courts of New South Wales.
22. CHANGES TO TERMS
We may update these Terms from time to time by publishing the new version on the Website. Changes take effect upon posting. Your continued use constitutes acceptance.
23. SEVERANCE
If any part of these Terms is found void or unenforceable, that part will be severed and the remainder will continue in force.
24. CONTACT
Questions about these Terms can be directed to support@katealexander.studio.